Legal Documents

Sv999 Terms and Conditions — Complete Guide to Using the Platform

Please read these terms and conditions carefully before creating an account or playing on sv999. All important information about using the platform is explained here.

Last Updated: January 2026

Key Highlights at a Glance

Here is a quick overview of the key points in sv999's terms before you read the full details below

Age Restriction 18+

Sv999 is strictly for users aged 18 and above. Accounts found to belong to minors will be closed immediately.

Bonus Terms & Conditions

Each bonus offer comes with specific wagering requirements. Please read the applicable terms carefully before claiming any bonus.

One Account Only

Each member may open one account only. Creating multiple accounts will result in all accounts being suspended.

Payment Policy

Minimum amounts apply for both deposits and withdrawals. KYC verification must be completed before making a withdrawal.

Prohibited Activities

Fraud, hacking, bonus abuse, and multiple accounts are all strictly prohibited.

Right to Amend Terms

Sv999 reserves the right to update these terms and conditions at any time. Members will be notified of any changes.

By using the sv999 website and app, you agree to these terms and conditions. These terms form a legally binding agreement between you and sv999. If you have any questions about them, please contact our support team. Creating an account means you have read and accepted all terms.

1. General Terms & Conditions

Sv999 is an internationally licensed online gaming and Sports Betting platform, operating in accordance with applicable international law and gaming regulations. By using sv999's services, you confirm that:

  • You are at least 18 years of age.
  • Online gaming is not legally prohibited in your country of residence.
  • You are operating the account in your own name and with your own funds.
  • You are not a Politically Exposed Person (PEP).

sv999 reserves the right to reject or suspend any account at any time and for any reason.

2. Account Registration & Verification

To register an account on sv999, you must provide accurate and complete information. Registering with false details may result in account termination and forfeiture of any balance.

Each individual may register one account only. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated bonuses will be voided.

KYC Verification

KYC (Know Your Customer) verification is required to approve withdrawals. Required documents may include:

  • Copy of National ID (NID) or passport
  • Proof of address (utility bill or bank statement)
  • Payment Method Proof

Withdrawals will be on hold until the KYC process is complete. sv999 may request additional documents at any time if deemed necessary.

Never share your login credentials (password, OTP) with anyone. You are solely responsible for the security of your account.

3. Deposit & Withdrawal Policy

Sv999 supports deposits and withdrawals via mobile banking and direct bank transfer.

Transaction Type Minimum Amount Processing Time
Deposit (Mobile Banking) BDT 500 Instant
Deposit (Bank Transfer) BDT 1,000 1–3 Business Days
Withdrawal (Mobile Banking) BDT 500 12–24 Hours
Withdrawal (Bank Transfer) BDT 2,000 1–3 Business Days

Withdrawals can only be made to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.

sv999 does not charge any deposit or withdrawal fees. However, your bank or mobile banking provider may apply their own charges.

4. Bonus & Promotion Terms

Sv999 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the promotions page.

Wagering Requirement

After receiving a bonus, you must place a specified amount in bets before withdrawing — this is known as a wagering requirement. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to wager BDT 20,000 before making a withdrawal.

  • Bets placed with bonus funds will count toward the wagering requirement.
  • Bonuses are generally valid for 7–30 days; the exact duration is stated in each individual offer.
  • Bonuses will be voided if claimed across multiple accounts.
  • Sv999 reserves the right to modify or cancel any bonus offer at any time.

Any attempt to abuse bonuses — such as claiming the same bonus across multiple accounts — will result in all bonuses being forfeited and may lead to permanent account closure.

5. Gaming Rules

All games on sv999 use certified Random Number Generator (RNG) technology. The outcome of every round is entirely random and free from any outside influence.

  • The use of any software or bots during gameplay is strictly prohibited.
  • If a technical error causes a faulty game result, sv999 reserves the right to void that round.
  • In Live Casino, the dealer's decision is final.
  • In Sports Betting, bets are settled once the official result is published.

Sv999 reserves the right to change game rules and betting limits at any time. Any bets already placed before a change takes effect will be settled under the previous rules.

6. Prohibited Activities

The following activities are strictly prohibited on sv999. Violating these rules will result in immediate account closure and forfeiture of any balance:

  • Creating or operating multiple accounts.
  • Creating an account using a false identity.
  • Attempting to hack or manipulate the gaming software.
  • Using automated software, bots, or scripts.
  • Using another member's account.
  • Using the platform for money laundering purposes.
  • Exploiting site vulnerabilities or bugs to gain an unfair advantage.

sv999 reserves the right to report suspicious activity to international law enforcement authorities.

7. Privacy & Data Protection

Sv999 is committed to protecting your personal information. Our Privacy Policy Read on to learn more.

  • Your personal information is never sold to third parties.
  • All transactions are secured with 256-bit SSL encryption.
  • You are encouraged to enable two-factor authentication (2FA).
  • Your information may be disclosed to authorities only when required by law.

8. Responsible Gaming

Sv999 takes responsible gaming seriously. We want your gaming experience to always be enjoyable.

  • You can set your own deposit limits and gaming time restrictions.
  • You can temporarily disable your account via Self-Exclusion if needed.
  • If you feel you may have a gaming addiction, please reach out to our support team.

To learn more, visit our Responsible Gaming View page.

9. Account Closure & Suspension

Sv999 may suspend or permanently close an account in the following situations:

  • For violating the terms and conditions.
  • Providing false information or documentation.
  • If KYC verification has not been completed.
  • In the case of irregular or suspicious transactions.

You may also request account closure at any time through our support team. Any valid balance will be returned upon closure, subject to applicable terms.

10. Applicable Law & Dispute Resolution

Sv999 operates under an international gaming license, and applicable international law governs these terms and conditions.

In the event of a dispute, sv999's support team will first attempt to resolve the matter directly. To file a complaint, please contact us — resolutions are typically provided within 7 business days.

The Bengali version of these terms and conditions is provided for convenience only. In the event of any dispute, the English version shall be considered authoritative.

Read the terms? Now start playing

Sign up on sv999, claim your welcome bonus, and enjoy gaming safely.

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